Privacy Policy
This Privacy Policy explains how GoPick Ghana Limited (“GoPick”, “we”, “us”) collects, uses, and protects your information when you use our website and services.
Last updated: June 9, 2026
1. Information we collect
Contact and account information: mobile number (for OTP sign-in), email address (if provided), and basic profile details.
Service information: pickup requests, location/area details you submit, and support messages.
Usage data: basic analytics such as pages visited, approximate device/browser info, and interaction events.
2. How we use your information
- Provide and improve waste pickup and related services
- Authenticate users (OTP sign-in) and prevent fraud/abuse
- Respond to inquiries and customer support requests
- Send service-related updates (e.g., scheduling and confirmations)
- Maintain security and performance of our website
3. Sharing and disclosure
We may share your information with trusted service providers who help us operate our services (for example, authentication and hosting providers).
We may also disclose information if required by law, to protect our users, or to enforce our policies.
4. Data retention
We retain information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.
6. Your choices
- You can request access, correction, or deletion of your personal information, subject to applicable laws.
- You can opt out of non-essential communications where applicable.
7. Contact us
For privacy questions or requests, contact us:
Email: info@gopickghana.com | gopickghanaltd@gmail.com
Phone: +233 20 739 6671
Address: Naa Ayorkor Street, GA - 349-5720
